Tenant FAQs

Some of the properties we manage do allow pets, but some do not. It will say specifically on your lease and you can give us a call to verify for sure. Then if a new pet is being considered, please see more info on the "pet policy" page fill out the PetScreening at https://sotoproperty.petscreening.com/ and notify SOTO.

After you give us your 30-day notice, we’ll send you a list of what exactly we’ll be looking for during your move out inspection.

No, you cannot make payments on that. Once your application is approved, you’ll have two days to pay the deposit. Then we can hold the property for up to two weeks. See more at move in process.

Your rent is due on the 1st of the month. Your rent is considered DELINQUENT on the 6th. To avoid late fees and other charges, we ask that you pay your rent in a timely manner.

Pay online by calling the office and giving us an email address to send the tenant portal activation email.

Pay by mailing your check or money order to First Midwest Bank, P.O. Box 1400, Cape Girardeau, MO 63702-1400

Pay by cash at Casey’s, CVS, Walmart, or Walgreens. Contact us and we’ll email you instructions.

Yes. Should you have a maintenance emergency that occurs during NON-BUSINESS HOURS please call our EMERGENCY AFTER HOURS LINE: 573-332-7686 EXT 4. Your call will be answered by our on call maintenance technician.